Trainz Pre-Order Website
Payment Methods & Terms:
Need help? For complete pre-order details, visit our Pre-Order FAQ's page. For any other questions or help checking out on our preorder site, email email@example.com.
2 Easy Ways To Place Your Pre-Order:
Save an additional 3% if you pre-pay! Trainz is now accepting pre-payments on all preorders and warranty upgrades.
Simply create your order on the website and then call our customer service department at 866-285-5840. You will need to provide your credit card number and give us your order number so your transaction can be completed and the pre-payment discount applied. (This is currently due to system limitations)
Items that are ordered after the initial manufacturers’ deadline are not guaranteed to be available from the manufacturer by Trainz and may result in us having to cancel your order due to the manufacturer selling out. This is an extremely rare occurrence. We work with many people in the industry and usually don't have any problems finding what you are looking for, even when we can’t fill your order directly from the manufacturer.
Up to date Lionel release dates can be found at http://lionel.com/Products/ShippingSchedule/index.cfm. Please bookmark this page for easy reference.
Pre-Order Deadline: May 11, 2011
We cannot guarantee delivery of your order after this date.
Pre-Order Deadline: July 31, 2012
You may still pre-order after this deadline, but we cannot guarantee availability of items after this date.
Up to date MTH release dates can be found at http://www.mthtrains.com/content/item-shipping-dates. Please bookmark this page for easy reference.
Up to date release dates can be found by following the indivudal product information links within the catalog.
Pre-Order Deadline: November 28, 2011
You may still pre-order after this deadline. The only difference is we cannot guarantee items after this date. We work with many people in the industry and usually don't have any problems finding what you are looking for. Of course, it is best to order before the deadline.